FAQ
Frequently Asked Questions
Do you have a question for us? Read through our 1st of frequently asked
questions or contact us to find out more.
Who We Are
Great Heart Charity Association is a tax-exempted charity association that is based in Kota Kemuning, Shah Alam. Our mission is to make charitable giving a part of everyone’s life by encouraging more members of the public, especially the younger generation, to get involved with charity via our programmes to help out the underprivileged.
Our HQ is at Kota Kemuning, Shah Alam, while our Great Heart Community Centre (GHCC) is located at Teluk Pulai, Klang.
Underprivileged families from poor backgrounds, those undergoing dialysis, orphanages, old folks’ homes, homes for the disabled and Orang Asli villagers.
Through our various charity projects and programs; namely, Hand-in-Hand Charity Program, You & Me Educational Program, Great Heart Community Centre (GHCC), and Overseas Union Charity Program. Some charity projects are also conducted via our sister associations, Great Vision Charity Association, Earth Warriors Association and Geng Xin Tang.
No. We are a non-religious affinity.
Yes, through our Overseas Union Charity Program. This is held via collaborations or upon invitation from overseas charity partners, with the aim to share and exchange knowledge on charity and cultural experiences among different regional charity organisations.
Funding
We rely on public donations to fund our projects. Donors support us either by signing up for our ‘I Am Guardian Angel’ monthly donation program, donating directly to our organisation, or by purchasing our merchandise listed on our website. Funding is also generated from our Great Heart Charity Gala Dinner, where we also hold auction sessions to fundraise for the association. You, too, can donate at https://www.greatheartcharity.org.my/donations/
The overall project funding is shared among our overseas partner organisations which are involved in the charity project. Great Heart volunteers from our end self-fund their volunteer trips overseas.
Being a tax-exempted charity organisation that is registered with the Registry of Societies of Malaysia (ROS; Registration No. PPM-021-10-01072013), we are subjected to auditing by the Inland Revenue Board of Malaysia (LHDN), ROS, as well as an external auditor, to ensure that all donations are spent appropriately. Do refer to our fact sheet at http://www.greatheartcharity.org.my/fact-sheet/ for more information on our funding and expenditure.
Through our various charity projects and programs; namely, Hand-in-Hand Charity Program, You & Me Educational Program, Great Heart Community Centre (GHCC), and Overseas Union Charity Program. Some charity projects are also conducted via our sister associations, Great Vision Charity Association, Earth Warriors Association and Geng Xin Tang.
Persatuan Kasih Sejati (Great Heart Charity Association) is an institution listed under Section 44(6) ITA 1967, LHDN Malaysia. All donations are tax exempted under Section 44(6) of the Income Tax Act 1967. Learn how to receive a tax exemption at https://www.greatheartcharity.org.my/donations/
Accountability
Great Heart Charity Association is registered with the Registry of Societies of Malaysia (ROS) under the registration number PPM-021-10-01072013.
Great Heart Charity Association is managed by a team of committee members. There are no owners/shareholders for the organisation.
This is not applicable for NGOs registered under ROS.
We have appointed S. F. Lee & Co. as our external auditor since our inception in 2013. We have an internal auditor and are also subjected to audits from the Inland Revenue Board of Malaysia (LHDN) and the Registry of Societies of Malaysia (ROS).
About Volunteering
You get to experience and be involved in various charity programs that cater to a diverse group that ranges from poor families, orphanages, old folks, people with disabilities and Orang Asli villagers. Our team will be there to guide you through your charity journey and share the knowledge that they have learned on their own journeys too. You also get to meet up with other like-minded volunteers. Most of our volunteers are young and young-at-heart, and are eager to get to know other kind-hearted individuals.
Fill up our online registration form at http://www.greatheartcharity.org.my/volunteer-registration/ to sign up.
You will be receiving our newsletter on a monthly basis. Volunteering opportunities with us will be shared in the newsletter where you will be redirected to sign up for the events you are interested in. The volunteer slots are on a first come, first serve basis, so do be quick to sign up. A team leader will be in contact with you closer to the day of the event.
Yes, through our Overseas Union Charity Program, which will be broadcasted on our social media whenever there is a need for volunteers. Do note that the travelling, transportation & meal cost is to be borne by the volunteers.
Yes, we do. We accept both local and international interns at our Great Heart Community Centre and have been receiving interns from across the globe, such as from Canada, Poland, France, Sri Lanka and Cambodia.
As our mission is to make charitable giving a part of everyone’s life, we welcome everyone to join any of our programs. Your company could either sponsor or donate towards our programs, or send staff over as volunteers. For customised events, administrative costs are chargable at RM30/hour per staff.
Volunteer Requirements & Tasks
As long as you are able to take care of yourself while helping out during our programs, we welcome you to participate in any of our charity programs.
This would depend on the type of program that you have signed up to volunteer for. For example, for a day trip outing, you would be expected to help out throughout the day’s activity while for class or workshop activities, it would typically be around 3 to 4 hours.
As many as you would like to, depending on your schedule.
Yes, depending on your schedule. Most of our outreach programs are conducted during the weekends, while our programs at the Great Heart Community Centre are from Mondays to Saturdays.
You could play on the role of volunteers to help out during our programs, or you could take on a more challenging role of being a team leader to help organise our charity projects.
You will be working as part of a team to execute our charity programs.
Volunteer Logistics
Your attendance will be taken during each volunteer session, with points allocated based on the role that you play. Upon reaching a certain number of points, you will be invited to our annual Thanksgiving Dinner to be inducted into our Angels Appreciation Program Hall of Fame.
Smart casual. You could also purchase our Great Heart T-shirt by visiting our online store at http://www.greatheartcharity.org.my/merchandise/ to wear during the charity event. The funding raised from the merchandise purchase will be used to run our charity programs.
You can follow our Facebook page at www.facebook.com/greatheartcharityassociation as we will be posting volunteering opportunities regularly. Once you register as our volunteer, we will also be sending you a monthly email with upcoming event details which you can volunteer for as well.
Once you have signed up for a program and contacted the team leader, further information will be made known to you on the date, time, and location to gather, as well as the tasks that you will be helping out with.
Kindly contact the team leader of the program that you have signed up and inform him/her as soon as possible so that arrangements can be made for your replacement.
You may get in touch with the team leader of the program that you have signed up for.
You may look for the team leader of the program that you have signed up with.
Depending on the type of program, for outreach programs, transport will generally be provided to fetch volunteers and the beneficiaries from the gathering point to the venue of the outreach programs. However, volunteers are expected to arrange for their own transport to the point of gathering.
